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Remote Operations & Support Administrator (Sri Lanka)

  • Remote
    • Akkaraipattu, Eastern Province, Sri Lanka
    • Ambalangoda, Southern Province, Sri Lanka
    • Ampara, Eastern Province, Sri Lanka
    • Anuradhapura, North Central Province, Sri Lanka
    • Avissawella, Western Province, Sri Lanka
    • Badulla, Uva Province, Sri Lanka
    • Balangoda, Sabaragamuwa Province, Sri Lanka
    • Balapitiya, Southern Province, Sri Lanka
    • Bandaragama, Western Province, Sri Lanka
    • Bandarawela, Uva Province, Sri Lanka
    • Batticaloa, Eastern Province, Sri Lanka
    • Bentota, Southern Province, Sri Lanka
    • Beruwala, Western Province, Sri Lanka
    • Borella, Western Province, Sri Lanka
    • Chavakachcheri, Northern Province, Sri Lanka
    • Chilaw, North Western Province, Sri Lanka
    • Colombo , Western Province, Sri Lanka
    • Dambulla, Central Province, Sri Lanka
    • Dehiwala-Mount Lavinia, Western Province, Sri Lanka
    • Dematagoda, Western Province, Sri Lanka
    • Dickwella, Southern Province, Sri Lanka
    • Digana, Central Province, Sri Lanka
    • Diyatalawa, Uva Province, Sri Lanka
    • Eheliyagoda, Sabaragamuwa Province, Sri Lanka
    • Ella, Uva Province, Sri Lanka
    • Embilipitiya, Sabaragamuwa Province, Sri Lanka
    • Eravur, Eastern Province, Sri Lanka
    • Galle, Southern Province, Sri Lanka
    • Gampaha, Western Province, Sri Lanka
    • Gampola, Central Province, Sri Lanka
    • Habarana, North Central Province, Sri Lanka
    • Hambantota, Southern Province, Sri Lanka
    • Haputale, Uva Province, Sri Lanka
    • Hatton, Central Province, Sri Lanka
    • Hendala, Western Province, Sri Lanka
    • Hikkaduwa, Southern Province, Sri Lanka
    • Hingurakgoda, North Central Province, Sri Lanka
    • Homagama, Western Province, Sri Lanka
    • Horana, Western Province, Sri Lanka
    • Horowpathana, North Central Province, Sri Lanka
    • Ja-Ela, Western Province, Sri Lanka
    • Jaffna, Northern Province, Sri Lanka
    • Kaduwela, Western Province, Sri Lanka
    • Kalmunai, Eastern Province, Sri Lanka
    • Kalutara, Western Province, Sri Lanka
    • Kamburugamuwa, Southern Province, Sri Lanka
    • Kandy, Central Province, Sri Lanka
    • Kankesanthurai, Northern Province, Sri Lanka
    • Kataragama, Uva Province, Sri Lanka
    • Kattankudy, Eastern Province, Sri Lanka
    • Kayts, Northern Province, Sri Lanka
    • Kegalle, Sabaragamuwa Province, Sri Lanka
    • Kekirawa, North Central Province, Sri Lanka
    • Kelaniya, Western Province, Sri Lanka
    • Kesbewa, Western Province, Sri Lanka
    • Kilinochchi, Northern Province, Sri Lanka
    • Kinniya, Eastern Province, Sri Lanka
    • Kiribathgoda, Western Province, Sri Lanka
    • Kuliyapitiya, North Western Province, Sri Lanka
    • Kundasale, Central Province, Sri Lanka
    • Kurunegala, North Western Province, Sri Lanka
    • Kuruwita, Sabaragamuwa Province, Sri Lanka
    • Madampe, North Western Province, Sri Lanka
    • Maharagama, Western Province, Sri Lanka
    • Mahawewa, North Western Province, Sri Lanka
    • Mannar, Northern Province, Sri Lanka
    • Matale, Central Province, Sri Lanka
    • Matara, Southern Province, Sri Lanka
    • Medirigiriya, North Central Province, Sri Lanka
    • Mihintale, North Central Province, Sri Lanka
    • Mirissa, Southern Province, Sri Lanka
    • Monaragala, Uva Province, Sri Lanka
    • Moratuwa, Western Province, Sri Lanka
    • Mullaitivu, Northern Province, Sri Lanka
    • Mulleriyawa, Western Province, Sri Lanka
    • Narammala, North Western Province, Sri Lanka
    • Nawalapitiya, Central Province, Sri Lanka
    • Negombo, Western Province, Sri Lanka
    • Nikaweratiya, North Western Province, Sri Lanka
    • Nilaveli, Eastern Province, Sri Lanka
    • Nintavur, Eastern Province, Sri Lanka
    • Nugegoda, Western Province, Sri Lanka
    • Nuwara Eliya, Central Province, Sri Lanka
    • Oluvil, Eastern Province, Sri Lanka
    • Padaviya, North Central Province, Sri Lanka
    • Palaly, Northern Province, Sri Lanka
    • Panadura, Western Province, Sri Lanka
    • Passara, Uva Province, Sri Lanka
    • Pelmadulla, Sabaragamuwa Province, Sri Lanka
    • Peradeniya, Central Province, Sri Lanka
    • Piliyandala, Western Province, Sri Lanka
    • Point Pedro, Northern Province, Sri Lanka
    • Polgasowita, Western Province, Sri Lanka
    • Polonnaruwa, North Central Province, Sri Lanka
    • Pottuvil, Eastern Province, Sri Lanka
    • Puttalam, North Western Province, Sri Lanka
    • Ragama, Western Province, Sri Lanka
    • Rambukkana, Central Province, Sri Lanka
    • Ratmalana, Western Province, Sri Lanka
    • Ratnapura, Sabaragamuwa Province, Sri Lanka
    • Rattota, Central Province, Sri Lanka
    • Sigiriya, Central Province, Sri Lanka
    • Slave Island, Western Province, Sri Lanka
    • Sri Jayawardenepura Kotte, Western Province, Sri Lanka
    • Talawakele, Central Province, Sri Lanka
    • Talpe, Southern Province, Sri Lanka
    • Tangalle, Southern Province, Sri Lanka
    • Tellippalai, Northern Province, Sri Lanka
    • Thissamaharama, Southern Province, Sri Lanka
    • Trincomalee, Eastern Province, Sri Lanka
    • Ukuwela, Central Province, Sri Lanka
    • Unawatuna, Southern Province, Sri Lanka
    • Valaichenai, Eastern Province, Sri Lanka
    • Valvettithurai, Northern Province, Sri Lanka
    • Vavuniya, Northern Province, Sri Lanka
    • Wariyapola, North Western Province, Sri Lanka
    • Waskaduwa, Western Province, Sri Lanka
    • Wattala, Western Province, Sri Lanka
    • Weligama, Southern Province, Sri Lanka
    • Wellawaya, Uva Province, Sri Lanka
    • Wennappuwa, North Western Province, Sri Lanka
    • Yatiyanthota, Sabaragamuwa Province, Sri Lanka
    +121 more
  • LKR 60,000 - LKR 80,000 per month
  • Infrastructure

Job description

Work with a UK-based company in a role that combines operations, administration, customer support, and technology.

We're looking for a reliable and detail-oriented professional to support our operational and technical teams. This is a varied role offering exposure to administration, reporting, helpdesk management, procurement, and customer service.

Duties & Responsibilities

  • Manage and allocate helpdesk tickets.

  • Maintain and update operational reports.

  • Monitor support queues and service levels.

  • Maintain hardware and software asset registers.

  • Assist with purchasing and supplier management.

  • Track equipment orders and replacements.

  • Respond to customer and internal support enquiries.

  • Maintain accurate records and documentation.

  • Support continuous improvement of operational processes.

Benefits

  • Fully remote position.

  • 40 days paid holiday annually.

  • Opportunity to work with a UK-based organisation.

  • Exposure to multiple areas of business operations.

Working Hours

Monday to Friday 08:30 – 17:00 (UK Time)

Job requirements

  1. Minimum 2 years' experience in administration and technical support.

  2. Strong Excel, Outlook, Word, and Teams skills.

  3. Excellent communication and customer service abilities.

  4. Strong attention to detail and organisational skills.

  5. Ability to work independently in a remote environment.

  6. Technical knowledge and troubleshooting experience are advantageous.

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