Skip to content

Remote Operations & Support Administrator (PHP)

  • Remote
    • Butuan City, Caraga (Region XIII), Philippines
    • Cagayan de Oro, Northern Mindanao (Region X), Philippines
    • Calamba, Calabarzon (Region IV-A), Philippines
    • Calapan , Mimaropa (Region IV-B), Philippines
    • Cebu City, Central Visayas (Region VII), Philippines
    • Davao , Davao (Region XI), Philippines
    • Iloilo City, Western Visayas (Region VI), Philippines
    • Koronadal , Soccsksargen (Region XII), Philippines
    • Laoag City, Ilocos (Region I), Philippines
    • Legazpi , Bicol (Region V), Philippines
    • Manila, National Capital Region, Philippines
    • Pagadian, Zamboanga Peninsula (Region IX), Philippines
    • San Fernando, Central Luzon (Region III), Philippines
    • Tacloban , Eastern Visayas (Region VIII), Philippines
    • Tuguegarao, Cagayan Valley (Region II), Philippines
    +14 more
  • ₱15,000 - ₱25,000 per month
  • Infrastructure

Job description

Work with a UK-based company in a role that combines operations, administration, customer support, and technology.

We're looking for a reliable and detail-oriented professional to support our operational and technical teams. This is a varied role offering exposure to administration, reporting, helpdesk management, procurement, and customer service.

Duties & Responsibilities

  • Manage and allocate helpdesk tickets.

  • Maintain and update operational reports.

  • Monitor support queues and service levels.

  • Maintain hardware and software asset registers.

  • Assist with purchasing and supplier management.

  • Track equipment orders and replacements.

  • Respond to customer and internal support enquiries.

  • Maintain accurate records and documentation.

  • Support continuous improvement of operational processes.

Benefits

  • Fully remote position.

  • 40 days paid holiday annually.

  • Opportunity to work with a UK-based organisation.

  • Exposure to multiple areas of business operations.

Working Hours

Monday to Friday 08:30 – 17:00 (UK Time)

Job requirements

  1. Minimum 2 years' experience in administration and technical support.

  2. Strong Excel, Outlook, Word, and Teams skills.

  3. Excellent communication and customer service abilities.

  4. Strong attention to detail and organisational skills.

  5. Ability to work independently in a remote environment.

  6. Technical knowledge and troubleshooting experience are advantageous.

or